Sex Doll FAQ

1. What is the difference between TPE and Silicone?

TPE and Silicone are the two most common materials used in sex dolls.

• TPE: TPE is softer and more flexible, giving the skin a more lifelike feel. It’s also more affordable but requires more maintenance, as it is porous and can absorb stains.
• Silicone: Silicone is firmer and slightly less flexible, but it’s more durable, heat-resistant, and easier to clean. Silicone dolls tend to be more expensive due to the premium material.

2. Why do customization options vary by brand?

Customization options differ between brands because each brand has its own unique craftsmanship and production techniques. These differences result in slightly different customization options across brands.

Tip: When customizing your doll, please ensure that you complete each step. Skipping a step may affect the next set of available options, limiting your choices.

3. What is Realistic Oral Sex (ROS)?

Realistic Oral Sex (ROS) is a feature where the doll’s head has a lifelike oral cavity designed for oral sex. Some premium brands, like Galatea Doll, even offer an auto-sucking function.

Note: Not all heads have ROS capabilities. This feature is typically available only with TPE and soft silicone heads, and availability may vary by brand.

4. What is Implanted Hair?

Implanted hair is a technique where each strand of hair is individually inserted into the doll's scalp, providing a more realistic look. This option is typically available only for hard silicone heads, and the manual process can increase the production time.

5. What is the Standing Feature?

Non-standing dolls have soft feet, which make it difficult for them to stand. Dolls with a standing feature have 3 screws in the feet that allow them to stand upright.

Some brands offer a standing without bolts option, using harder feet to support standing without visible screws. Regardless of the option, it’s not recommended to leave your doll standing for long periods, as it may cause damage.

6. What is a Removable Vagina?

• Fixed Vagina: The vagina is built into the doll’s body, providing a more realistic appearance.
• Removable Vagina: The vaginal insert can be removed for easier cleaning and replacement, making it a more convenient option for maintenance.

7. Can I dress my doll?

Yes, you can dress your doll. Many customers enjoy styling their dolls with different outfits. However, we recommend using non-staining materials, as some darker fabrics may transfer dye to the doll’s skin. Additionally, avoid overly tight clothes that might put unnecessary pressure on the doll’s body.

8. What if I have a customization request that is not listed on the website?

At Joy Doll, we’re committed to helping you create your dream doll. If you have a customization idea that isn’t listed on our website, feel free to contact us, and we’ll do our best to accommodate your request.

 

Order and Shipment

1. Do you offer any warranties?

Yes, if you receive an incorrect or damaged doll, we’ll take care of it. For more information, please refer to our Cancellation and Return Policy.

2. What is the estimated delivery time for my order?

Delivery typically takes 5-7 business days once production is complete.

Please note: Shipping times may be affected by various factors, including: Seasonal demand Weather conditions Customs clearance processes. Shipping time does not include production time. Production time can vary depending on the brand, material, and selected features.

3. Do you offer Discreet Packaging?

Yes, your privacy is fully protected. Orders are shipped in neutral, secure packaging with no branding, logos, or product details visible. The package will include only a shipping label with a barcode, ensuring complete confidentiality from dispatch to delivery.

4. How can I track my order?

After placing your order, you’ll receive a confirmation email. Once production begins, we will notify you. When your doll is ready, we’ll send you a tracking number. You can then track your order on UPS or Fedex website by entering the tracking number. 

Questions not listed ablove ? 

If you have any pre-sales inquiries, feel free to reach out to us at Sales@Joydoll.com. For any after-sales questions, please contact us at Support@Joydoll.com